Privacy Policy

Last updated October 7, 2026

This Privacy Policy explains how Quick Assistant LLC, a Wyoming limited liability company ("Quick Assistant", "we", "us" or "our"), collects, uses and shares personal information when you visit our website, use our services (the "Service") or contact us. Any terms we use in this policy without defining them have the definitions given to them in our Terms of Service.

1. Our role

We are the controller of the personal information of our account holders, website visitors and the people who contact us.

Our Customers control the information they and their End Users put into the Service, such as contacts, conversations, voice notes and files. We process that Customer Content on their behalf under our Data Processing Agreement. If your personal information is contained in Customer Content, please contact the relevant Customer directly or review their privacy notice.

2. Information we collect

• Account information: name, email address, password, profile photo, organization details and settings. If you sign in with a third-party provider such as Google, we receive your basic profile from it. If a member of your organization invites you, we receive your email address from them.
• Usage and device information: how you use the Service and our website, including logs, IP address and device and browser information, collected in part through cookies and similar technologies.
• Integrations: information from the third-party services you choose to connect.
• Billing information: your plan, subscription status and limited billing details we receive from our reseller and Merchant of Record, Polar (polar.sh). Your card details go straight to Polar, and we never see or store them. That information is provided directly to Polar, whose use of your personal information is governed by its privacy policy.
• Communications: what you send us, including messages to our demo assistant.

We process account information as a matter of contractual necessity, and failure to provide it will result in your inability to use some or all portions of the Service that require it.

3. How we use information

We use information to:

• provide the Service and manage billing and subscriptions, to perform our contract with you;
• authenticate users, secure the Service and prevent fraud and abuse, based on our legitimate interest in protecting the Service and its users;
• respond to your inquiries and communicate with you about your account, security, support and changes to the Service, to perform our contract and based on our legitimate interest in keeping you informed;
• understand how the Service and our website are used and improve them, based on our legitimate interest in developing our product;
• market the Service, including sending product news and measuring our advertising, based on our legitimate interest in promoting our product or, where the law requires it, your consent;
• comply with the law and enforce our Terms of Service, to meet legal obligations and based on our legitimate interest in protecting our rights.

Right to object. You can object at any time to our processing of your personal information based on our legitimate interests by emailing privacy@quickassistant.ai, or to marketing emails by using the unsubscribe link in each email.

4. How we share information

We share information:

• with service providers that help us run the Service and our business, such as hosting, storage, AI model, communication and analytics providers, listed on our Subprocessors page;
• with Polar to manage billing and subscriptions;
• with the members of your organization and with the third-party services you choose to connect;
• when the law requires it, or to protect the rights, property or safety of anyone;
• with a successor or affiliate in a reorganization, merger or sale.

5. International transfers

We are based in the United States, and we and our service providers process information there and in other countries. To the extent required by applicable law, whenever we transfer your information, we take the appropriate steps to protect your information, including the use of standard contractual clauses or other appropriate legal mechanisms, a copy of which you can request from us.

6. Retention

We retain personal information for as long as you have an open account with us or as otherwise necessary for the purposes set out in this policy. In some cases we retain personal information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

7. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information, but no method of transmitting or storing data is completely secure.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, export or restrict the use of your personal information, and to object to its use. You can update most of your information and delete your account from your account settings. For any other request, email privacy@quickassistant.ai. We may need to verify your identity. You may also complain to your local data protection authority. Where we rely on consent, you can withdraw it at any time. Withdrawal will not affect processing done previously based on that consent.

9. Cookies

We and our partners use cookies and similar technologies, such as local storage, to keep you signed in, remember your preferences and chat sessions, understand how the Service and our website are used and, where applicable, measure our advertising. Where required by applicable law, we obtain your consent for the use of cookies. You can decide whether or not to accept cookies through your internet browser's settings.

Third parties, such as analytics and advertising providers, may collect information about your online activities over time and across different websites when you use our website. We do not currently process Do Not Track signals.

10. Children

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from anyone under the age of 16. If we become aware that we have collected such information, we take steps to remove it.

11. Changes to this policy

We may update this policy. We will post the new version with a new "Last updated" date and, if the changes are material, alert you by placing a notice on our website, by sending you an email and/or by some other means.

12. Contact

Questions about this policy or your information: privacy@quickassistant.ai, or Quick Assistant LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.